Privacy Policy
Ramon Claudio, LLC · Pourveyor
Last Updated: July 30, 2026
Ramon Claudio, LLC ("we," "our," or "us") operates the Pourveyor mobile application. This Privacy Policy explains how we collect, use, and protect your information.
Creating an Account
Pourveyor needs an account. You can sign up with an email address and a password, or with Apple. Everything below describes what we hold once you have one.
Information We Collect
We collect:
- Account information: name, username, email address, avatar, and bio you provide during sign-up or profile editing
- Authentication data: hashed password (Argon2), Apple Sign In identifier, active session tokens, and one-time verification codes
- Push notification token: APNs device token registered on sign-in, along with the device type, used only to deliver notifications to that device
What We Do Not Collect
- No analytics and no crash reporting. The app ships no analytics or crash-reporting SDK.
- No advertising identifiers, and no tracking across apps or sites
- No search history. Search runs on your device and is not recorded.
- No payment information. The app has no purchases and no subscriptions.
Location
The map asks for location access so it can show where you are relative to the shops. Your location is used on your device by Apple Maps to draw that indicator and nothing else. It is never sent to our servers, never stored, and never shared. You can decline the prompt or turn access off in iOS Settings, and every other part of the app keeps working.
How We Use Your Information
- To authenticate your identity and manage your sessions
- To deliver email verification codes, password resets, and email-change confirmations
- To deliver push notifications when relevant events occur
- To store the profile you create in the app
Third-Party Services
We use the following third-party services:
- Convex (backend, real-time data, file storage)
- Better Auth (authentication and session management)
- Resend (transactional email delivery)
- Apple App Store and Apple Push Notification service (distribution and notifications)
- Apple Sign In (optional authentication provider)
- Apple Maps (map rendering, directions, and Look Around)
These services have their own privacy policies governing their use of your data. Opening directions or Look Around hands off to Apple Maps, which is covered by Apple's privacy policy, not this one.
Apple Sign In
If you sign in with Apple, you may choose to share your real email or use Apple's Hide My Email relay. Either way, we receive a stable user identifier from Apple and the email address you elect to share. We do not receive your Apple ID password.
Data Sharing
We do not sell your personal information. We share data only with the third-party services listed above as necessary to operate the app.
Data Retention and Deletion
Your data is retained for as long as your account is active. You may delete your account at any time from Profile → Delete Account. Deletion starts a 30-day grace window during which you can sign back in and restore the account. After 30 days your profile, sessions, and push tokens are permanently removed.
Security
We use industry-standard security measures to protect your data, including TLS for all transport, Argon2 for password hashing, signed Apple Sign In tokens, rate-limited authentication endpoints, and short session lifetimes with automatic refresh. You can review and revoke individual devices from the active sessions screen.
Children's Privacy
Pourveyor is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and reflected in the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at team@ramonclaudio.com.